Privacy Policy

1. Data Controller

UAB DynamicsWay is the data controller responsible for your personal data. If you have questions about this policy or our data practices, contact us at:

• Company: UAB DynamicsWay
• Location: Vilnius, Lithuania
• Contact: Via our contact form

2. Personal Data We Collect

We collect the following categories of personal data:

2.1 Information You Provide

• Contact information: Name, email address, company name when you submit our contact form
• Communication data: Content of messages you send us
• Account data: If you use our SaaS products, registration and account information

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent, clicks, and navigation patterns
• Device data: Browser type, operating system, device identifiers
• Location data: Country and city based on IP address
• Cookies: See our Cookie section below

2.3 Data from Our Products

If you use our Business Central extensions or SaaS products:

• Business data: Data processed through our extensions within your Business Central environment
• Usage analytics: Feature usage and error logs to improve our products

3. Legal Basis for Processing

Where the EU General Data Protection Regulation (GDPR) applies, we process your personal data based on the following legal grounds:

• Consent: When you agree to cookies or marketing communications
• Contract: To provide services you've requested or to fulfill contractual obligations
• Legitimate interests: To improve our services, prevent fraud, and ensure security
• Legal obligation: To comply with applicable laws and regulations

4. How We Use Your Data

We use your personal data to:

• Respond to your inquiries and provide customer support
• Deliver and improve our services and products
• Send service-related communications
• Analyze website usage to improve user experience
• Detect and prevent fraud or security issues
• Comply with legal obligations

5. Cookies and Tracking

We use cookies and similar technologies to:

• Essential cookies: Required for website functionality
• Analytics cookies: Google Analytics 4 to understand site usage (only with your consent)

You can manage cookie preferences through our cookie consent banner. You can also control cookies through your browser settings.

6. Data Sharing and Disclosure

We may share your data with:

• Service providers: Third parties who help us operate our business (hosting, analytics, email services)
• Business partners: Microsoft (for Business Central integrations) under appropriate agreements
• Legal requirements: When required by law or to protect our rights

We do not sell your personal data to third parties.

7. International Data Transfers

We serve clients worldwide, so your data may be transferred to and processed in countries other than your own — including the United States and countries in the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Other legally approved transfer mechanisms

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Contact form submissions: 3 years from last contact
• Customer data: Duration of business relationship plus 7 years for legal requirements
• Analytics data: 26 months (Google Analytics default)

9. Your Privacy Rights

Depending on where you live, you have rights regarding your personal data.

9.1 United States

If you are a resident of California or another US state with a comprehensive privacy law (such as the CCPA/CPRA in California, or similar laws in Virginia, Colorado, Connecticut, and Texas), you have the right to:

• Know: Request details about the personal information we collect and how we use it
• Access: Request a copy of your personal information
• Delete: Request deletion of your personal information
• Correct: Request correction of inaccurate personal information
• Opt out: Opt out of the sale or sharing of personal information — note that we do not sell or share your personal information and have not done so in the preceding 12 months
• Non-discrimination: Not be discriminated against for exercising any of these rights

9.2 European Union / EEA (GDPR)

Under GDPR, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us through our contact form. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure hosting infrastructure
• Access controls and authentication
• Regular security assessments

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Complaints

If you believe we have not handled your personal data properly, please contact us first so we can resolve your concern. You may also have the right to lodge a complaint with a supervisory or consumer-protection authority in your jurisdiction — in the EU/EEA, your local data protection authority (in Lithuania, the State Data Protection Inspectorate); in the US, your state Attorney General.

14. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us.